Reptile Tracko

Reptile Tracko | Order Management

Order Management App, System & Software for Businesses

Field reps book orders from your product catalog in the Reptile Tracko app. Managers approve, accounts bills, and every order is visible on one dashboard, from the customer’s counter to the closing report.

  • Catalog with price & stock
  • Approval → billing workflow
  • Targets & sales dashboard
Reptile Tracko orders list in the company portal and the Create Order screen in the mobile app
The problem

Order Taking Shouldn’t Depend on Notebooks and Phone Calls

Every order written in a notebook has to be read, retyped and checked before it can be billed.

Paper order books

Orders are written by hand and retyped in the office.

Orders by phone

Reps call orders in, and quantities get misheard.

Out-of-stock surprises

Reps promise products that aren’t available.

Slow billing

Orders sit waiting for approval before anyone bills them.

No sales visibility

You find out how the month went only after it ends.

The solution

One Order Flow, From Counter to Billing

Reptile Tracko connects the three people every order passes through: the rep who takes it, the manager who approves it and the accountant who bills it.

Sales rep

Books the order in the app

Manager

Approves or rejects

Accounts

Marks it billed

All three work in the same system, so an order is never retyped, lost between teams or stuck without a status.

How it works

How Order Management Works in Reptile Tracko

Seven steps from the customer’s counter to your closing report. Each step happens in the app or the dashboard, not on paper.

  1. Step 01Sales rep

    Create Order

    Open Order Form in the app during a customer visit.

  2. Step 02Sales rep

    Select Customer

    Pick an existing customer or add a new one.

  3. Step 03Sales rep

    Add Products

    Choose items from the catalog; price and stock are shown.

  4. Step 04Manager

    Approve Order

    The order is reviewed and approved or rejected.

  5. Step 05Accounts

    Update Status

    Approved orders are billed and marked Billing done.

  6. Step 06Admin

    Monitor Orders

    Every order, rep and customer in one orders list.

  7. Step 07Admin

    Review Reports

    Closing report and sales against targets.

Order status

Always Know Where Every Order Stands

Every order carries a status that everyone can see, so nothing sits unnoticed between sales and accounts.

PendingManager

New orders from the field wait for a manager’s review.

ORD-1042 · Sharma General Store

2 items · ₹3,540 · sample

ApprovedAccounts

Approved orders move to accounts for billing. Rejected orders go back with a reason.

ORD-1039 · City Mart

5 items · ₹12,800 · sample

Billing doneAdmin

Billed orders count towards the rep’s target and appear in reports.

ORD-1031 · Gupta Traders

3 items · ₹6,210 · sample

See the order flow with your own catalog

We’ll set up your items and walk your team through booking, approval and billing.

Features

Everything Your Order Process Needs

Everything a field sales team needs to book orders correctly and get them billed fast.

Product Catalog

Organise products by category with item codes, MRP, selling price and images.

Stock Visibility

Reps see available stock before they confirm an order.

On-the-Spot Order Booking

Book orders in the app during a customer visit, linked to that customer.

Manager Approval

New orders go to a manager to approve or reject before billing.

Billing Workflow

Accounts marks approved orders as billed, so everyone knows the status.

Sales Targets

Set targets for each employee and track achievement through the month.

Sales Dashboard

See orders, value and target progress by employee, customer and product.

Order History

Every customer’s past orders are one tap away for reorders and follow-ups.

Real product screens

See Order Management in the Reptile Tracko App and Dashboard

Actual screens from Reptile Tracko. Tap any screen to enlarge it.

Create Order screen in the Reptile Tracko app with customer, category, item, price, stock and quantity
01

Create Orders in the App During the Visit

Field reps open Create Order, pick the customer and add items by category. MRP, selling price and stock fill in automatically and the order summary updates as quantities are entered.

  • Customer picked from your list
  • Price and stock filled in
  • Order summary before submitting
Items catalog in the Reptile Tracko portal with item code, category, MRP, selling price and stock
Item codeMRP & selling priceStock
02

Your Product Catalog, Priced and Stocked

Admins manage items with item code, name, MRP, selling price and available stock. Reps see exactly this list when they book an order.

  • Item code and category
  • MRP and selling price
  • Stock before ordering
Orders list in the Reptile Tracko portal with employee, customer, items and manager and accountant status
EmployeeCustomerApproval & billing
03

Every Order in One List

The orders list shows who booked each order, for which customer and which items, with the manager and accountant status of every order and an Excel export.

  • Employee and customer details
  • Item count and quantity
  • Manager and accountant status
Customer workflow

Who Does What: An Order’s Journey

How a business actually uses order management day to day, role by role.

  1. 01 · Admin

    Set up catalog

    Add categories, items, prices and stock.

  2. 02 · Sales rep

    Visit customer

    Punch in and start the customer visit.

  3. 03 · Sales rep

    Book order

    Add items from the catalog and submit.

  4. 04 · Manager

    Approve

    Review and approve or reject.

  5. 05 · Accounts

    Bill

    Bill the order and mark Billing done.

  6. 06 · Admin

    Review

    Check the closing report and targets.

Ready to stop retyping orders?

Book a free demo and see a full order go from the app to billing in minutes.

Benefits

What Changes for Your Business

Order management shortens the time between a customer saying yes and the invoice going out.

Faster Order Processing

Orders reach the office the moment they’re booked.

Fewer Order Errors

Catalog selection removes wrong items and misheard quantities.

No Stock Surprises

Reps only promise what’s available.

Clear Order Status

Everyone can see whether an order is pending, approved or billed.

Higher Sales Performance

Targets and live dashboards keep reps focused.

Better Customer Service

Order history makes reorders and follow-ups easy.

Before and after

Traditional Order Taking vs Reptile Tracko

Orders written in a notebook
Orders booked in the app during the visit
Orders read out over the phone
Items picked from your catalog
Stock checked after the promise
Stock shown before the order is placed
Approval chased on WhatsApp
Manager approval inside the system
Billing status unknown
Pending, approved and billed status for every order
Sales known at month-end
Closing report and targets any day
Industries & use cases

Built for Businesses That Sell Through Field Teams

FMCG Salesmen

Book retailer orders on the beat route and send them straight for billing.

Distributors

Collect orders from sub-dealers and retailers without phone calls.

Pharma Sales

Take chemist and stockist orders during field visits.

B2B Manufacturers

Let dealer-facing reps book bulk orders with approval before dispatch.

FMCG Distribution Pharma Retail Chains Building Materials Spare Parts
FAQ

Order Management: Frequently Asked Questions

What is order management software?

It handles sales orders from booking to billing. With Reptile Tracko, field reps book orders in the app and the office approves and bills them in the dashboard.

Can reps see stock before placing an order?

Yes. Each catalog item can show available stock, so reps know what they can promise.

How does order approval work?

New orders go to a manager for approval. Approved orders then move to accounts, who mark them as billed.

Can I add my own products and prices?

Yes. Create categories and items with codes, MRP, selling price and stock.

Can orders be linked to customers?

Yes. Every order is linked to a customer, so you can see their full purchase history.

Can I set sales targets for reps?

Yes. Set targets per employee and track achievement on the sales dashboard.

Does order booking work during a visit task?

Yes. Reps can record order items as part of a customer visit.

Can I see where an order was booked?

Yes. Orders booked by field staff can be matched with their location for that visit.

Which plan includes order management?

Order management is included in the field employee plan.

Take Orders Faster with Reptile Tracko

Give your reps a catalog in their pocket and move every order from booking to billing without delays.

  • Setup help and catalog import included
  • Order management is part of the field employee plan
  • Works on Android and iPhone

Start your free trial

We'll set up your account and walk you through order management.

No credit card required · Setup help included